If you’ve been assigned a filming role at a wedding, please take 2 minutes to watch the relevant guidance video/s – just click on the links below.
You should have received a text or email from us explaining which parts of the wedding you have been asked to film. If you’re still unsure, please confirm with the bride or groom.
We recommend always filming in landscape orientation. However if you end up taking portrait clips too, please still upload them as they can still be used!
If you’ve been assigned a filming role, we’ll send you the link to upload your videos the day after the wedding, via SMS or email. If you don’t receive this, please speak to the bride or groom.
Use the form below to submit a question and a member of our support team will get back to you as quickly as possible, usually within 24 hours.